We are thrilled to announce that LTYG now has a store in the UK which carries an elemental shake product called Absorb Element+!
Absorb Element+ (or AE+) is almost identical to the US version, Absorb Plus, it just does not contain vanadium or boron – as EU regulations do not permit them in food supplements. Everything else is exactly the same!
However, just in case you still want to buy from our LTYG Shoppe and have the product couriered to the UK, one of our customers shared a little trick they discovered to enable you to import more than 2 tubs at a time.
Currently, Defra only allows the import of two (2) full-size Absorb Plus containers per shipment due to regulations on whey protein. A number of customers have obtained import licenses from Defra which raise the allowable import quantity to ten (10) containers and one customer was kind enough to share a quick “How-to”. If you’re interested in obtaining an import license yourself for this purpose, the instructions are below:
STEP ONE: Go to the defra website and obtain form IV58 from the link below:
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/488485/form-iv58.pdf
Although it is an 11 page form, apart from filling in your name and address on page 1, ‘not applicable’ applies to nearly all of the questions. You’ll also have to email a link with the list of ingredients in the product and clarify that it is for personal use and to treat a medical condition. Here’s the link you need where you can find the ingredients:
http://absorbplus.com/diet/ingredients/ingredients.php
STEP TWO: You can then e-mail the completed form and ingredient link to the following people along with an explanation of why you are applying for the import license (a supplement for personal use and to treat a medical condition) in order to complete the process:
AHITchelmsford@ahvla.gsi.gov.uk
Suzanne.Verhoven@defra.gsi.gov.uk
The e-mail addresses above are current at the time of this blog post but you may need to visit the pages below if you do not receive a response:
https://www.gov.uk/government/organisations/department-for-environment-food-rural-affairs
(You’ll have to scroll down a bit to get to the contact information)
Hi
A UK local distributor would be great! Could you make that work?
Thanks
Hi Gittele,
Thanks for the message. Unfortunately we aren’t going to have a local distributor in the UK any time soon but there will be a blog post about it as soon as we do!
Kind regards,
Justin
Customer Care
Hello ! Is there a distributor in Scandinavia, Finland for example ? If going to Uk, from where I can find these products,Natren probiotics and Absorb Plus ?
Hello Anu,
We do not have any local distributors in Europe but we do ship regularly from the US to various countries in Europe and all over the world. Before having items shipped to Finland, make sure to check with your customs authority to ensure that any items you want to order are legal to import and in the quantities you wish to purchase. For example, Norway will not allow most of our products into the country in any quantity but Ireland and France allow pretty much everything without issue.
Kind regards,
Justin
Customer Care
I am in the UK and am wanting to try this shake due to health problems can you tell me how much it is to ship to the UK from the US?
I don’t want to buy in bulk just 1 tin to see how I get on at first will be ok.
Many thanks
Cath.
Hi Cath,
Shipping costs vary but you can add a sample (or tub) to your cart at the shoppe from the link below:
http://shoppe.listentoyourgut.com/absorb-plus-elemental/
Once the item has been added, click the “view or edit your cart” link and you’ll be taken the cart. You will then see a link at the bottom of the cart which says “Estimate shipping & tax”. Click this link and enter your postal code. The system will then give you a shipping quote for the item(s) in your cart.
Kind regards,
Justin
Customer Care
Hi, Can you tell me if Absorb Plus is available in the UK? Thank you!
Hi Debbie,
Absorb Plus is not available locally in the UK at this time but we do ship orders to the UK daily. Here’s a link to the Absorb Plus section at our shoppe:
http://shoppe.listentoyourgut.com/absorb-plus-elemental/
Kind regards,
Justin
Customer Care
Hi Justin, postage is coming up at $81.48 or $90.53; is that the cheapest postage available to the UK? Thanks, Debbie
Hi Debbie,
Our shipping charges are based on the items in any given order. If your order contained items other than books, that would be a pretty typical shipping charge. Unfortunately it is very expensive to ship items from the US to the UK in a secure and timely manner; we’ve tried a number of different shipping options in the past and had all sorts of problems until we started using FedEx international services. Dependable delivery is crucial since most of our customers are in very difficult health situations and the last thing we want anyone to deal with is delays or lost packages.
Kind regards,
Justin
Customer Care
Further to my order of the 20th November, I have received a tax invoice from FedEx. Having paid $90 for postage, I was not expecting to have to pay even more for tax. Is this correct?
Hi Debbie,
I’m afraid that we do not have any control over import duties or taxes collected by customs for international orders and are not involved at all with that process so that would be definitely be a question for FedEx or for your local customs authority. From what we’ve been told by our customers in the UK, it almost seems random whether your order is taxed or not.
Kind regards,
Justin
Customer Care
Do you deliver to spain?
Hi Arman,
Thanks for reaching out! LTYG ship worldwide but Spain customs deny all supplements at the border for a long time so we no longer ship orders to Spain.
Kind Regards
Cris B
Customer Care
would you consider delivering to Gibraltar? It is a British colony south of Spain with very flexible custom laws and regulations.
Hello Arman,
We have shipped Absorb Plus samples size to Gibraltar once but we recommend contacting your country’s customs to see if your country permits the shipment of your desired products.
Kind Regards,
Cris B
Customer Care
Hello,
Has anyone tried to import absorbplus and supplements to France?
I can’t find anything on the customs website and I’m not sure where I should look to be sure I will receive the products…
Thank you so much
Alice
Hello Alice,
We have shipped several containers of Absorb Plus to France with no issues. However, the number of times we shipped there is not enough to determine whether or not you will get trouble in customs. So best to contact them directly to check how much you can import for personal use.
Kind Regards,
Cris B
Customer care